Instalación y soporte de iCloud

solución de problemas.

Problemas comunes de iCloud

Changes sync between devices slowly.
Data appear on one device but not another.

We do not support iCloud issues due to limited visibility
We've found that the following steps address most iCloud sync issues, make sure you have a backup before start.

1. La misma cuenta de iCloud en todos los dispositivos.

Ensure that you're using the same iCloud account on all devices.
Go to Settings > iCloud and verify that the email displayed is the same on all of your devices.

2. Asegúrate de que iCloud puede usar datos celulares

If your iPhone isn't connected to the Internet through Wifi, see if iCloud Drive has permission to use cellular data.
iOS 10.2 and earlier: Go to Settings > iCloud > iCloud Drive, scroll to the bottom of the screen, and see if the toggle next to "Use Cellular Data" is enabled.
iOS 10.3 and later: Go to Settings > Cellular, scroll to the bottom of the screen, and see if the toggle next to "iCloud Drive" is enabled.

3. Asegúrate de que tu cuenta de iCloud tenga espacio de almacenamiento

If your iCloud account is low on storage space, iCloud may have trouble making all of your data accessible. In that case, increasing your available storage space may resolve the issue.
You can check how much storage space is available in your iCloud account like so: go to Settings > iCloud and check the value listed on the Storage button.


4. Asegúrese de que sus dispositivos no tengan poco espacio de almacenamiento.

If your device is low on storage space, iCloud may not be able to make your notes accessible while you are not connected to the internet. In that case, freeing up storage space on your iPad may resolve the issue.
You can check how much storage space is available on your devices like so:
go to Settings > General > Storage & iCloud Usage.

5. Asegúrate de que tus dispositivos no tengan poca batería

Para prolongar la vida útil de la batería, el modo de bajo consumo desactiva la sincronización de iCloud en un dispositivo. Si su dispositivo tiene poca batería, cárguelo hasta que esté fuera del modo de bajo consumo.


6. Reinicie sus dispositivos.

Restarting your devices often addresses iCloud sync issues.

7. Apaga / enciende iCloud dentro de la aplicación.

Ir a la aplicación & gt; Configuraciones & gt; Avanzar. Desactiva iCloud, desactiva iCloud dentro de la aplicación, cierra la aplicación, reinicia el dispositivo y vuelve a encender iCloud.


8. Activar / desactivar iCloud Drive

Turn off/on iCloud Drive on all devices that are using the app, then turn it on again. Only try this option if the ideas above have not helped, we are not responsible for data lost.

9. Póngase en contacto con Apple.

If the steps below are unsuccessful, please reach out to Apple for additional help, as we have extremely limited visibility into iCloud.
You can contact iCloud's support team via this website:
https://www.apple.com/support/icloud/contact/